Plans and limits

Everything in DomoModeler belongs to an organization, and the organization's plan decides what it can do. The current numbers are always on the pricing page; this page explains what the categories mean.

What a plan controls

• Model allowances: how many models of each type the organization can create. The allowance is per type, so a plan can be generous with EventStorming models and stricter with Architecture Documents.
• Export and import: downloading a model or a document, and bringing an exported model back in, is a paid capability. On a free plan the Export buttons are visible but disabled, with a tooltip saying why.
• Real-time collaboration: several people in the same model at the same time.
• Seats: how many people can be in the organization at once. The plan's seat allowance comes with the plan and costs nothing on its own. See Seats below for what you pay for.

Export also requires edit access to the thing you are exporting, so an owner on a paid plan can still see Export disabled on a model that was shared with them view-only.

Seats

Your plan grants a seat allowance; you pay for the seats you actually fill. On Pro, for example, the allowance is 25, and an organization using 4 of them pays for 4. The headroom costs nothing until someone occupies it.

Seats are yours for the billing term, and they are freely reassignable.

• Adding someone takes the next seat and is charged for the current period. A seat added on the last day of a month costs that whole month; there is no part-month rate. On an annual plan it costs the per-month rate for the whole months left in your term.
• Removing someone frees their seat for anyone else. It does not reduce or refund the current period, because that seat is already paid for through the end of the term.
• Replacing someone costs nothing. Because a freed seat stays yours, whoever fills it next is covered by what you already paid. A team where ten people cycle through five seats over a year pays for five seats.
• Growing costs. Adding a person while every paid seat is occupied is a new seat, charged as above.
• Shrinking takes effect at renewal. If you end the term using fewer seats than you paid for, your next term bills the lower number. You are never carried past a term you did not need.

Inviting someone reserves their seat straight away, before they accept, so the invitation cannot be outbid by someone else's. Withdrawing an unaccepted invitation frees it again.

Once every seat in your plan's allowance is filled, inviting one more asks you to move up a plan rather than adding a seat, because the allowance is a property of the plan.

Who manages the plan

The organization's owner manages billing. Members in the user menu shows the seats in use, and Account shows the current plan.

If billing lapses

A subscription that goes unpaid does not delete anything. The organization goes read-only: everyone can still open and read every model, and the editors show the view-only pill, but nothing can be changed until the subscription is settled. Owners see a notice with the number of days remaining before that happens.

Deleting an account or organization

Deleting is deliberate and irreversible. It removes the organization's models along with it, so export anything you want to keep first.